Support & Service
Our certified service engineers across the Nordics keep your medical equipment and IT solutions safe, reliable and up to date. We provide preventive and corrective maintenance and offer tailored service contracts to meet your needs.
Our customer support team is always ready to assist you quickly with any questions or issues.
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TIMIK Group - Your service partner
Our passionate Nordic service engineers keep your equipment performing at its best—delivering dedicated support, expertise and care across the Nordics every day.
Professional team of Service Engineers
Our certified service engineers are located across all Nordic, ensuring that your equipment remains fully operational and provid reliable, high-quality support so your devices perform optimally and help you deliver safe patient care.
Remote support
TIMIK Group offers remote support solutions. With secure remote access, we can provide guidance, diagnostics, and technical assistance without delay, minimizing downtime and keeping your operations running smoothly.
Local offices
We maintain local offices in each Nordic country, ensuring close, direct communication and personalized support and service in your native language. Being close to the market allows us to respond quickly.
Service Contracts
We provide comprehensive service contracts to ensure your equipment stays within recommended service intervals. These contracts cover preventive maintenance, calibration, and timely updates, giving you peace of mind and reducing unexpected disruptions in your workflow.
Training & Education
We offer training programs and educational resources tailored to your staff’s needs. From equipment operation to workflow optimization, our hands-on sessions and online modules empower clinicians and technicians to maximize performance, safety and efficiency.
Customer Support
Our customer support team is available across the Nordic countries in local languages. We assist with placing orders, finding the correct product numbers, tracking deliveries and resolving everyday operational inquiries efficiently.
Let’s Connect!
Contact us
Drop us a line—we’d love to hear from you and explore exciting new possibilities.